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Refund queries answered

26 March 2020

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In response to queries received by the club relating to refunds for payments made for match tickets and events at the stadium which have been postponed due to the pandemic, please note the following...

As the stadium is currently closed until further notice, the club will not be able to offer any refunds until staff are able to return to work at the stadium.

Stockport County fans who purchased a ticket for the game at the Proact are advised that they will be guaranteed a ticket for the next fixture at the Proact between the two clubs. Please note that a new ticket will have to be issued. Alternatively, a refund will be offered when the ticket office re-opens.

Further information will be posted on the website when the stadium re-opens and staff are given the go-ahead to return to work.

Your patience and understanding in the meantime is appreciated.


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