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Ticket News

Season Ticket 2016/17 FAQs

16 March 2016

In this easy understand Q&A, we explain the key information for 2016/17 season tickets.

The pricing grid for 2016/17 season tickets can be viewed here.

The application form for 2016/17 season tickets is available to view/download here.

Where can I buy my 2016/17 season ticket?
You can renew your current season ticket or buy a new one online, at the club’s ticket office or by phone on 01246 269300.
 
What is the Early Bird deadline?
It is April 29, 2016. All supporters who purchase a season ticket by this date are guaranteed to pay the lowest price.
 
Can I buy a season ticket from April 30?
Season tickets go back on sale on May 2 when there will be an increase in price. It is therefore beneficial to purchase before the Early Bird deadline to receive the maximum discount.
 
How long do I have to renew my current seat?
All current season ticket holders seats will remain on reserve until May 20, 2016. If you have not renewed your seat by this date, your seat will go on general sale.
 
Can I receive any discount on my season ticket?
Spire Lotto members are eligible for a *5% discount on the cost of their season ticket. 
The discount is only available to existing members who pay annually or by standing order and are up-to-date with their payments. Those who wish to take out Spire Lotto membership and take advantage of the discount must do so before applying for a season ticket.
 
What is the Spire Lotto?
Spire Lotto offers all supporters the chance to win weekly prizes and the chance of winning up to £10,000. You will also receive 5% off purchases in the Club Superstore.
 
Can I buy a matchday programme subscription with my season ticket?
Yes, you can buy a subscription for all 23 Sky Bet League 1 games at the same time when you purchase your matchday programme or spread the cost of your matchday programme subscription with the cost of your season ticket over ten months with Zebra Finance.
 
What payment options are available?
Supporters can pay at the time of purchase by cash, cheque, credit card or debit card.
 
Can I pay on a monthly instalment plan?
You can spread the cost of your payment over ten months with Zebra Finance (please see tickets.chesterfield-fc.co.uk or call for further details).
Supporters should note that suitability checks are made during the application process.
 
Who are Zebra Finance?
Zebra Finance are one of the largest providers of season ticket finance in the UK and have been offering professional football clubs this facility since 1997.
This is the second year running that Chesterfield Football Club and Zebra Finance have teamed up to offer this facility.
 
What happens if I miss a payment?
Zebra Finance will contact you to arrange an alternative form of payment. If a payment is missed and not paid within 14 days, the season ticket card may be cancelled, no entry will be allowed into the ground and no refunds will be made on payments made.
 
What are the various cut-off points for concessionary tickets?
Juveniles must be within the given age bracket (under 7 or under 16) on July 31, 2016.
Concessions (senior citizens) 65 years of age or over on July 31, 2016. 
Concessions – 20 years of age or under on July 31, 2017
Juvenile – 16 years of age & under on July 31, 2017.
Over 80s free ticket – 80 years of age or over on July 31, 2016.
 
You are asked to contact the ticket office who will assist with your transaction at the concessions rate (this is not available online).
Supporters purchasing a concession season ticket must remain in that category throughout the season as proof of concession will be subject to random checks on match days. If your status should change mid-season, you will need to visit the ticket office at the Proact Stadium to upgrade your season ticket.
 
If a supporter who is a concession season ticket holder cannot prove their eligibility at any requested time, their season ticket will be cancelled with no refund given.
 
What confirmation will I receive once I book my season ticket?
If you book online, you will receive email confirmation. Supporters who book in the ticket office will be issued with a receipt and those who book by phone will have their receipt sent out by post if requested.
 
Will I receive a new season ticket card or should I continue to use my current card?
New season ticket cards will be issued in time for the 2016/17 season.
Season ticket cards will be ready for collection from the ticket office only unless special delivery postage is paid (£6).
 
What if I lose or damage my season ticket card?
If you lose or damage your season ticket card, Chesterfield Football Club is not obliged to provide a replacement card but should you choose to replace the card, a fee of £20 will be charged.

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